Data deleted in the next 10 days
On its date each event's guests, check-ins, winners and backups are deleted for good (PDPA); only the counts are kept. Download what you need from the license page, or extend the date (e.g. a dispute).
| Event | Customer | Deleted after |
|---|
Live now & next 14 days
| Event | Customer | Date | Stage |
|---|
| Company | Contact | Phone | Licenses |
|---|
Details
Logins
Click an email to see its welcome message again.
| Name | Last sign-in |
|---|
Licenses
| Event | Date | Stage | Live window |
|---|
| Event | Customer | Date | Stage | Live window | Data deleted after |
|---|
Event
Timeline (Malaysia time)
Rehearsal → Live (banner off) → Read-only (view/export) → Archived. Personal data and backups are deleted after the last date.
Branding
A PNG with a see-through background looks best; it is resized to fit 600 × 240. Shown on EP, the draw screen, Display Winners and the exported pictures, and on RS / CS (works offline once seen).
Manager PIN
Use when the customer has forgotten their PIN and their login password. They then set a new PIN in EP → Settings.
Notes
Backups
Made automatically by the server: every 5 minutes during check-in and collection, at every draw, when Registration or Collection closes, before a Reset, and when the customer presses Backup now. Kept until the data is deleted.
Offline downloads a backup in EventPro Offline's format (file name with OFFLINE) (Restore in EP_V139). For an outage, keep the offline converter on the offline laptop — it turns the customer's own backup file into the same format without internet.
Activity
| When | Who | Action | Details |
|---|
Two-factor devices
Add a second authenticator (e.g. a tablet, or an app that syncs like Authy / 1Password / iPhone Passwords) so losing one phone never locks you out. Any listed device can sign you in.
| Name | Added |
|---|
Can't scan? Secret:
Locked out with no device? Sign in to the Supabase dashboard → Authentication → Users → your user → remove the factor, then sign in here and set 2FA up again.
| When | Who | Action | License | Details |
|---|