Check the laptop's date, time and time zone (Malaysia, GMT+8) — and the same on the phones and tablets used as stations.
Set the manager PIN in EP → Settings. You need it to close or reopen registration and to restore a backup. Write it down somewhere safe.
Import the guest list (EP → Guest List → Import). Employee ID and name are the only required columns; mark who is in the lucky draw.
Set up the prizes (Lucky Draw → Prize Plan): name, quantity and the order they are drawn.
Rehearse. While the licence shows REHEARSAL everything works and every screen is marked as not valid. Then Reset to clear the rehearsal's check-ins and winners.
Test the internet at the venue, and have a phone hotspot or 4G router as a backup.
1b · At the venue
Open EP (address above) on the laptop and sign in. The badge at the top should read LIVE on the event day.
In Stations, add one station per door or counter and show its code. On each phone or tablet, open the RS or CS address above (or scan the QR code EP shows), type the code and give it a name (Door 1, Counter 2…).
Check each station shows ● ONLINE and the right number of guests before the doors open.
Connect the big screen to the laptop and open the draw display once, to check it fills the screen.
Plug the laptop into power and set its screen and sleep to “Never” for the day (Windows: Settings → System → Power; Mac: System Settings → Lock Screen / Battery). Otherwise the screen — and the big screen with it — can go dark during a long speech between draws.
If you use a USB scanner, test it on a real badge: it should check the guest in without touching the keyboard.
2 During check-in
Checking guests in
Stations scan badges or search by name. Green means checked in; amber means that guest was already checked in (it says where and when); red means the code is not on the list.
Walk-ins can be added on EP or on a station, if you allow them.
A station that loses internet keeps working — it shows OFFLINE and sends everything when the signal returns. Do not close the page.
EP's Dashboard shows the running total and which stations are still holding anything.
3 The lucky draw
Drawing and collecting prizes
When you stop accepting arrivals, press Close Registration (manager PIN). Only guests checked in before that moment go into the draw. You can reopen it until the first prize is drawn.
If you don't press Close Registration, it closes by itself the moment you press START for the first prize. Everyone checked in before then who is in the lucky draw can win; anyone who checks in after the first draw can't. After the first draw, Registration cannot be reopened.
Go to Lucky Draw on the one laptop that runs the draw, open the display on the big screen, and press START.
Draw prize by prize in the planned order. The winners appear on the screen and in EP.
If a winner is not present, use Redraw for that place.
Collection: winners go to the counter, staff scan the badge on a Collection Station and hand over the prize.
When collection ends, use Close Collection for that prize; anyone who did not collect is marked NC, and NC Redraw fills those places again.
4 After the event
Keeping the results
Export the guest list, the winners and the collection list (EP → Export) and keep the files.
Press Backup once at the end — the backup is kept in the cloud, and you can also save a copy to the laptop.
The event stays open to view for a while, then becomes read-only, then is archived. Personal data is deleted on the date in your agreement; you get a reminder 10 days before, and can ask for more time.
If something goes wrong
Quick answers
No internet at the venue
Keep scanning. Stations and EP work offline and catch up by themselves. Switch to the phone hotspot if the outage lasts.
A station says it was locked or removed
It locks after an hour without a scan. Add a station in EP again and type the new code — nothing is lost.
"Another laptop is running the draw"
Only one laptop can run a draw at a time. Finish or clear the draw on that laptop, or wait for the seconds shown.
A guest is missing from the list
Add them as a walk-in. Do not re-import the list on the event day.
The laptop dies
Sign in on another laptop with the same login — everything is in the cloud. The stations carry on meanwhile.
Still stuck
Email orisproduction@gmail.com with the event name and what you see on the screen. Do not reset or re-import while you wait.